Privacy Statement and Terms of Use

Last Update: 14/04/2021

PRIVACY

Thank you for visiting our Website. Jacobs Engineering Group and its global subsidiaries and affiliates (“Jacobs”, “we”, “us” or “our”) are strongly committed to protecting the privacy of users (“you” or “your”) visiting our www.trackrec.com page (“Website” or “Service”).

We created this Privacy Statement to tell you how we use your Personal Data, i.e. any piece of information that relates directly or indirectly to you and warrants protection under local privacy laws, including the European General Data Protection Regulations (EU) 2016/679 (GDPR). It is important to us that you understand how we will treat your Personal Data and that you are aware of your rights.

Who is your Personal Data Controller

We act as Controllers of your Personal Data in the areas and context covered by this Privacy Statement. You can contact us at trackrec@jacobs.com.

What Personal Data do we collect? Why? How?

“Personal Data” means information which can be used to identify, directly or indirectly, a particular individual, but does not include data that is de-identified, anonymous, or publicly available.

Personal Data is collected when you visit our Website or when you communicate with us by email or using the contact forms. Provision of personal data is neither a statutory nor contractual requirement, or a requirement necessary to enter into a contract. If you do not provide the requested data we may not be able to respond to your respective queries.

We may collect:

(a) Information about your visits to and use of this Website, as explained in section “Website Usage Data & Cookies” below;

(b) Your email address and other necessary contact information provided in the contact forms you fill out to communicate with Jacobs, as explained in section “Contact Forms”;

(c) Your email address and other necessary contact information provided by you when you contact us by email, as explained in section “Email communications”.

In addition to the purposes stipulated in this Privacy Statement, and only to the extent this is explicitly allowed by law or such an obligation is imposed on Jacobs by law, we may use your Personal Data for further purposes under the conditions laid down in local relevant legislation. In any case, Jacobs shall observe transparency and the rest of the principles for lawful processing of your Personal Data.

Jacobs does not collect, sell, rent, or otherwise distribute email addresses or any other personal information.

Website Usage Data and Cookies

This Website may collect cookies to collect information from you, including Analytics cookies provided you have consented to it through the cookie controls banner.

If accepted by You, we specifically use “Analytics” cookies to collect information on how the Website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may use such information to provide and maintain the website, provide analysis or valuable information so that we can detect, prevent and address technical issues of the Website and functionalities, improve the service, and monitor and analyse the usage of the Website to understand the audience and assess its reach.

Cookies are small text files that are stored on your computer or device when you visit a website, and have different functions. You may change your cookie settings through your browser and the help section. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

You can find information on cookies and web beacons at http://www.allaboutcookies.org/.

Contact Forms

We gather and process your contact information when you fill out one or several or our contact forms to communicate with us, after having obtained your consent. This information is used to send you replies to your queries and provide you, to the extent possible, with any information or guidance requested. We may also use this information to send you product updates, after having obtained your consent to receiving such updates.

Where relevant, in particular if you are a user of Jacobs products or services, we may also use this information to comply with our relevant legal obligations, such as under the legislation regulating product liability.

Email Communications

We gather and process your contact information when you contact us by Email at trackrec@jacobs.com. This information is used to send you replies to your queries and provide you, to the extent possible, with any information, guidance and technical support requested. We may also use this information to send you product updates, after having obtained your consent to receiving such updates.

Whom are we sharing your Personal Data with

We may share your Personal Data with our partners listed below, only for the purposes of supporting the functionalities, resolving technical issues and responding to your respective queries:

Usage Data

(refer to “Website Usage Data & Cookies”)

Jacobs UK Limited (Jacobs)

Google Analytics - https://policies.google.com/privacy

Contact Data processed through the Contact Forms

(refer to “Contact Forms”)

Jacobs UK Limited (Jacobs)

MailChimp

Contact Data processed when receiving email communications

(refer to “Email Communications”)

Jacobs UK Limited (Jacobs)

Your Personal Data may also be shared, consistent with applicable law and in accordance with the purposes each time served, as follows:

With third parties and third-party business providers that provide services to Jacobs, such as marketing and product development services;
With law enforcement agencies if required by law and under the relevant safeguards for the protection of your fundamental rights, in particular where we reasonably believe unlawful activities, fraud, or bodily injury or death have occurred, or the Personal Data may aid an ongoing investigation.

How long are we keeping your Personal Data for

Jacobs limits the use of Personal Data to ways that are compatible and relevant to the purposes for which the Personal Data was collected or subsequently authorised or for which a specific legal basis was used such as legitimate interests, consent, performance of contract, compliance with a legal obligation or otherwise. Jacobs will take reasonable steps to ensure that Personal Data is reliable for its intended use and that the information is accurate, complete, and current.

Personal Data is retained as needed to fulfill the purposes for which it was collected. In addition, Personal Data is also retained in accordance with legal, regulatory, and contractual requirements and in accordance with Jacobs' retention schedule. In particular, without prejudice to your rights explained in the following section, we will keep your Personal Data, as follows:

Information about your visits to and use of this Website shall be kept only for as long as you use this website.
Where relevant, information pertinent to communications with you via email or phone as per your requests for as long as is pertinent to the communication exchange and to respond to your requests. Provided you have provided your consent and until you retract your consent, we may retain your information to provide you with updates on our products and may contact you on a regular basis to seek the renewal of your approval of us keeping such information.

YOUR RIGHTS

You have a right to inquire about the Personal Data Jacobs holds about you. You have the right at any time to ask access to your Personal Data. In addition to this, you can object to our processing of your Personal Data, and request correction, amendment, deletion or restriction of the processing of your Personal Data and data portability.

If you want to exercise one or more of your rights, you can request a data subject request form and submit it to privacy@jacobs.com.

If you are unhappy with how we’ve handled your Personal Data, please contact us at: privacy@jacobs.com.

If you are not satisfied with our response to your complaint or believe our processing of your Personal Data does not comply with the applicable data protection laws, you can make a complaint to the data protection authority in the country where you usually reside, your country of work or the country of alleged infringement.

For EU residents, you can find your local authority here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

INTELLECTUAL PROPERTY

The information on this Website, including all design, text, images, and other information, is protected under United Kingdom and other copyright laws and is owned by Jacobs U.K. Limited or is used under license from the copyright owner. The information may not be copied, downloaded, reproduced, re-posted, transmitted, displayed, distributed, rented, sublicensed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without Jacobs' prior written consent, except to the extent that such use is authorised under the United Kingdom copyright laws.

Jacobs' logos, trademarks, service marks, and images used on this site are the property of Jacobs Engineering Group Inc., and may not be used without permission from Jacobs and then only with proper acknowledgment. Please Contact us to ask for permission.

WARRANTY

The information contained on this website is provided for your use "AS IS" without any express or implied warranties, representations or endorsements of any kind. Jacobs does not accept any liability or loss of damage of any kind arising from any inaccuracy or omission in or the use of or reliance upon any information on the Website.

RESPONSIBILITY FOR WEBSITES LINKS

This page may contain links to other websites. Neither Jacobs nor any member, director, employee, officer, or agent of the Jacobs assumes any responsibility for the owners or operators of such other websites, any goods and services they supply, or the content of their websites. No condition, warranty or other terms or representation is given in relation to any such website (including any liability arising out of any claim that the content of any external website to which this Website includes a link infringes the intellectual property rights of a third party). Hypertext links are not to be taken as an endorsement of such websites or as a warranty that such websites will be free of viruses or other such items of a destructive nature.

Jacobs does not control and cannot be responsible for the content or privacy practices of website links referred to on www.trackrec.com.

WE MAY MAKE CHANGES TO THIS NOTICE

Jacobs may make changes to this Privacy Statement. Notification of changes will be posted on this page. You should review this Privacy Statement periodically to keep up to date on our most current policies and practices.

Jacobs may update and change this Website from time to time to reflect changes to the product available, user needs or business priorities.

CONTACT US

If you have any comments or questions or if there are other things we can do to maximise the value of this Website to you, please contact us.

If you have questions about Jacobs’ privacy practices generally, or wish to report a violation of the provisions of this statement, please contact our Privacy Team at privacy@jacobs.com or write to the following address:

Jacobs Engineering Group Inc.
Global Privacy Officer
1999 Bryan Street, Suite 1200
Dallas, Texas 75201
United States